Contact

JoAnn@EternalLites.com

Shipping and Delivery

In stock orders placed Monday-Friday are typically shipped the next day. We do ship on Saturday though USPS

We use UPS Ground or USPS Priority Mail® to ship our packages depending on the area that the shipment is being delivered to. If you have any preferance as to which service you would like, please include it in an E-mail when ordering. Orders usually take up to 1 to 5 business days for delivery in the contiguous United States. Sorry we do not ship outside the Contiguous U.S. at this time.

Shipping only $7.00 per order.

UPS 3Day Select $15.00 (E-mail Shipping Selection)

UPS 2nd Day Air $25.00 (E-mail Shipping Selection)

Returns

We guarantee your 100% satisfaction! If for any reason you are not fully satisfied with your purchase, please contact us to make arrangments for a replacement or refund.

Although orders are packed with the utmost care, every now and then merchandise does arrive broken. In cases such as these, notify us immediatley so we can make arrangements to have the merchandise shipped back and replaced.

Return Address:

Eternal Lites

2574 Merrick Rd.

Bellmore, New York 11710

516-781-7818

Disclaimer

Eternal Lites is not responsible for damage or injury due to improper burning of our candles.

For your safety, all purchased candle(s) come with burning warning label. Please follow these warnings to ensure your safety.

Our maxium liability to you is the amount you paid for the product. Please burn with care.

Payments

We also accept Money Orders and Personal Checks. However orders placed with personal checks will be held until the check is received.

Returned checks will be charged a $20.00 returned bank fee.

              Pay with Amex, Visa, Master Charge And Discover on our secure site